Frequently asked questions.

HOW LONG DOES SHIPPING TAKE?

Once an order is placed, it will take up to 3 business days for myself to prepare the piece ready to be shipped. All my pieces are shipped through Australia Post and you will be provided with a tracking number and an estimated time for arrival once they are sent.

DO YOU DO WORLDWIDE SHIPPING?

Yes! Squarespace offers worldwide shipping so no matter where you are based, I can ship there. Shipping costs however do increase depending on location. If you live in Australia, you will get free shipping. New Zealand shipping will cost $5. The rest of the world shipping costs will be $15.

WHAT SHOULD I EXPECT WHEN I ORDER AN ORIGINAL?

Your brand new original painting will be wrapped up so it remains nice and safe upon delivery. Inside your box, you will also find a hand written thank you note from myself which doubles as a second, smaller original work on paper. You will also find your certificate of authenticity which will be hand signed as proof of purchase.

CAN I COMMISSION A PIECE FROM Jayden?

At the moment I’m not taking commissions as I want to focus on growing a stronger body of work. When I do decide to take on commissions, it will be shared through my Instagram.

How can I get in contact WITH JAYDEN?

If you have any other questions or requests, please feel free to message me and let me know. You can send me a DM on my Instagram, however sometimes they get lost in my ‘request’ folder. Another method is to head to the bottom of my home page and send an email directly to me through the form.